Privacy Policy



(Privacy policy on Grupo Marques website)


Last update: January 2021

This Privacy Policy regulates the processing of personal data carried out on the website  (hereinafter referred to as “website”).

The user must carefully read this Privacy Policy whenever he intends to use the website, as it may change without prior notice (check the update date at the beginning of the text).


1.1 “Personal Data” – Information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, electronic identifiers or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Article 4 – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection-RGPD)


2.Responsible for processing and National Supervisory Authority

2.1 The entity responsible for the collection and processing of the personal data of the users of this website is Marques, SGPS SA, Legal Entity nº 5128058 989, headquartered at Rua Joaquim Marques, n.º34, parish of Pico da Pedra, 9600-049 Ribeira Grande, with the telephone number 296 205 800 and email address

2.2 The national supervisory authority is the National Data Protection Commission (CNPD):

Av. D. Carlos I, 134 – 1.º 1200-651 Lisboa


3.Types of personal data and processing purposes

3.1 Access to the website and its navigation – During the navigation of thisemwebsite, some data (so-called (cookies) will be automatically collected. aim to improve your experience using it (for more information about this type of data, please read point 9 of this Privacy Policy and the Cookie Policy  ).

3.2 Contact form: If you want to contact directly any of the companies of GRUPO MARQUES through the website, you must fill in the form provided for that purpose, which can be found in the “Contacts” menu.

You will be asked for some personal data such as indirect identification data (name and email address).

These Forms help the user to access more easily, securely and quickly to the different companies of GRUPO MARQUES.

For GRUPO MARQUES, filling in these forms gives the opportunity to offer a faster and more personalized service.


3.3 The User guarantees that the personal data provided to Marques, SGPS, S.A. are true and is responsible for communicating any changes to them.

3.4 Occasionally, if justified, the user may receive from the companies of the GRUPO MARQUES with whom he interacted a request for confirmation of personal data, since their accuracy, according to the Law, is a shared responsibility between the parties.

4.Period of retention of your data

The user’s personal data will be kept for the period necessary to comply with legal obligations.

In the absence of a specific legal requirement, personal data of direct identification will be deleted as soon as its use ceases to exist.

Other data may be kept for statistical purposes, in which case they will be anonymized so as not to allow, under any circumstances, the identification of their holders. These data may be stored and preserved for a maximum period of 10 years.

  1. Third party access to personal data

5.1 The personal data collected on this website may be accessed by service providers that help Marques, SGPS, S.A. in the exercise of its activity, such as web page hosting services and email.

As far as possible, Marques, SGPS, S.A. seeks to ensure that entities that have access to personal data are credible and offer high guarantees of protection, never being transmitted data beyond what is necessary to provide the contracted service.

5.2 In addition to these partners, your personal data may be disclosed in the following situations:

  • To satisfy requirements imposed by law or by competent governmental or judicial authorities;
  1. Storage of your Personal Data

Personal data collected and processed by Marques, SGPS, SA are stored on servers with limited access, located in controlled facilities.

7.Transfer of data abroad

Your data will not be transferred to entities located abroad.

In cases where such transfer is justified (for example at the request of the data subject in the context of a possible contact with Marques Export), Marques SGPS, SA will strictly comply with the applicable legal provisions, namely regarding the determination of the suitability of such country with regard to the protection of personal data and the requirements applicable to such transfers.

8.Security Measures

To prevent unauthorized disclosure or access, and thus ensure the proper use of users’ personal data, Marques SGPS, SA uses appropriate and reasonable physical, technical and administrative procedures to safeguard the information it collects and processes, in order to protect personal data against its dissemination, loss, misuse, alteration, processing or unauthorized access, as well as against any other form of unlawful processing.

For this purpose, in addition to the use of encryption with certificates (SSL/TLS) in all information on the website, Marques, SGPS, SA has an internal security policy that covers the control processes of access, configuration, storage, backup, support, transmission, audit, technological infrastructure upgrade and a strong authentication policy.


9.1 Access to the website and respective navigation: With access to the website, a set of computer data is automatically collected, which are temporarily recorded in their own files, and automatically deleted after a certain period . These data are called Cookies.

The collection of this data is purely for technical purposes, such as the configuration of the connection, system security, the technical administration of the network and the optimization of the website. The personal data collected for this purpose are as follows:

  1. a) IP address of the requesting processor;
  2. b) Date and time of access;
  3. c) Name and URL of the downloaded file;
  4. d) Volume of data transmitted;
  5. e) Indication of whether the transfer was successful;
  6. f) Identification data of the browser software and operating system;
  7. g) Website from which you accessed our site;
  8. h) Name of Internet Service Provider.

The cookies are intended to improve your service. Some cookies are essential to guarantee the functionality made available, while others are intended to improve the performance and the user experience.

You should not continue to access our website after being warned about cookies if you do not agree with their use. For more information about the cookies used by this website and how to manage and modify them, please refer to our Cookie Policy

10.Rights of Data Subjects

In accordance with current legislation, the user has the right to access and rectify their personal data, as well as the right to request its deletion, oppose its processing and obtain its limitation or portability, as applicable. .

You may also object to your data being used for the purpose of creating your customer profile; in this case, you will not be able to benefit from personalized offers or services. In addition, you may, at any time, request to opt-out of receiving communications from us for marketing and advertising purposes.

These rights can be exercised by directly contacting GRUPO MARQUES’ Data Protection Officer:

  • by letter:  Rua Joaquim Marques, n.º34, parish of Pico da Pedra, 9600-099 Ribeira Grande;
  • by phone: + 351 296 205 845
  • by email:;

11.Link to social networks

We allow connection to social networks, but we are not responsible for their privacy and security policies, so we recommend that you check them.

Social networks are external links to GRUPO MARQUES subject to their own Privacy Policies. These networks may record information relating to users’ activities on the Internet, including on our website.

We recommend analyzing the conditions of use and privacy policies of these networks, in order to know exactly how they use the personal data of users, as well as the procedure to eliminate or limit the processing of these data.

12.Applicable law

12.1 In case of dispute or claim of any nature related to this website the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection- RGPD), complemented in all the omission by Portuguese legislation in force, regardless of any conflict of applicable laws.

Without prejudice to the filing of a complaint with the national supervisory authority identified 2.2, the parties agree that all legal actions or proceedings arising out of or related to this Privacy Policy shall fall within the competence of the Portuguese courts and agree to submit any litigation relating to this matter to the jurisdiction of the Judicial Court of the District of Ponta Delgada.

13.Updates to This Privacy Policy

This Privacy Policy is subject to change. An indication of the date of the last update to this document is contained in the caption “Updated on” in the header of this document. This text will be revised every 6 months. Changes to this Privacy Policy (if any) will be effective upon posting on the website.